FALSE: NHIF database was not deleted | by PesaCheck | September 2022

All health insurance contribution data is always online on the establishment’s website.

A Facebook post claiming that the National Health Insurance Fund (NHIF) database was taken down to cover up corruption cases is FALSE.

“NHIF database removed!” The previous regime tried in vain to conceal its corruption affairs in this sector. Too late for them though! the Facebook post says.

NHIF is a parastatal state corporation that provides medical insurance coverage to its policyholders and their dependents. Since its inception in 1966, the health insurance organization has expanded to 95 branches and satellite offices and is present in 47 Huduma centers.

This fact checker has reviewed the NHIF Self-Care portal and confirmed that all health insurance contribution data since registration in 2019 is still online.

In a statement posted on the NHIF’s Twitter account and Facebook page, the Fund denied the allegation that its database had been deleted.

“Attention is drawn to social media posts alleging that the NHIF database for the past three years has been deleted. The NHIF would like to categorically assure Kenyans that the database is intact and has not been tampered with. ‘no way, as various misleading social media posts claim,’ the NHIF assured its customers in the statement.

The NHIF has also advised its customers to interrogate the database by checking their contribution history using self-care platforms.

“Dial the USSD code *155#, download the “My NHIF” app, the web portal www.NHIF.or.ke, or send an SMS (type in your identification number, i.e. ID 22334455 ) to the NHIF short code 1550″, the health insurance organization adds.

On September 9, 2022, the NHIF online services were interrupted after the company’s office building experienced a “critical power failure” caused by a faulty transformer. Treatment services in hospitals were therefore purchased manually.

However, as of September 11, 2022, all services had been restored.

PesaCheck reviewed a Facebook post claiming that the National Health Insurance Fund (NHIF) database was taken down to cover up corruption and concluded that it was FALSE.

This post is part of an ongoing series of PesaCheck fact checks examining content marked as potential misinformation on Facebook and other social media platforms.

By partnering with Facebook and similar social media platforms, third-party fact-checking organizations like PesaCheck help tell fact from fiction. We do this by giving audiences deeper insight and context into the posts they see in their social media feeds.

Have you spotted what you think is fake or false information on Facebook? Here’s how you can report. And, here is more information on The PesaCheck methodology to check for questionable content.

This fact check was written by PesaCheck fact-checker Naomi Wanjiku and edited by the editor of PesaCheck Cedrick Irakoze and acting editor Francis Mwaniki.

The article has been approved for publication by the editor of PesaCheck Doreen Wainainah.

PesaCheck is the first public finance fact-checking initiative in East Africa. It was co-founded by Catherine Gicheru and Justin Arensteinand is incubated by the continent’s largest civic tech and data journalism accelerator: Code for Africa. It aims to help the public separate fact from fiction in public statements about the numbers that shape our world, with particular emphasis on public finance statements that shape government delivery of public services and development goals. (SDGs), such as health care, rural development and access to water/sanitation. PesaCheck also tests the accuracy of media reporting. To learn more about the project, visit pesacheck.org.

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PesaCheck is an initiative of Code for Africathrough his fund innovateAFRICAwith the support of Deutsche Welle Academyin partnership with a coalition of local African media and other civic watch organizations.